Newest HP Spectre x360 2-in-1 13.3 Inch Full HD Touchscreen Laptop, Intel Core i7-5500U, 8GB RAM, 256GB SSD, Backlit Keyboard, Windows 8.1 upgradable to Windows 10, Silver (Certified Refurbished)
Product Features 5th Gen Intel? CoreTM i7-5500U processor Features a 4MB L3 cache and 2.4GHz processor speed. Intel? CoreTM i7 processor Delivers efficient multiway processing for ultimate smart performance. Intel? Turbo Boost Technology delivers extra performance when you need it and increased energy efficiency when you don't. 8GB LPDDR3 SDRAM For multitasking power. Note: Optical drive not included Compatible with optional external recordable CD/DVD drives (not included). 13.3" LED-backlit tou
- This Certified Refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, a minimum 90-day warranty, and may arrive in a generic box.
- 13.3-inch diagonal Radiance Full HD Infinity LED-backlit touchscreen display (1920x1080) with Front-facing HP TrueVision Full HD WVA webcam with integrated dual digital microphones
- 5th Generation Intel Core i7-5500U 2.4GHz (4M Cache, up to 3.00 GHz), 8GB RAM, 256GB SSD, Intel HD Graphics 5500
- 3 SuperSpeed USB 3.0, 1 Mini DisplayPort, 1 HDMI, 1 Headphone-out/microphone-in combo jack, Multi-Format Digital Media Card Reader for Secure Digital cards, HD Audio with stereo speakers
- Windows 8.1 (64-bit), free upgrade to Windows 10, Full-size island-style backlit keyboard
I have used them constantly 8-10 hours a day for the past few months. They are decent machines but not perfect. They are very slim, but heavier than you might expect. These replaced a samsung series 9 13.3 that I had for the past 4 years or so, and has been great, but time for an upgrade.
One of the 2 first machines I bought nearly on the same day has developed a slight tinge to the top left corner of the screen (slightly red/orange/tan). Especially noticeable on dark/black backgrounds.
The battery life on neither machine is near the advertised 12 hours +. I understand there is some concern in the user base about bad batteries. I would say one machine goes about 4-5 hours typically, the other (identical age/model/near same serial) goes 7-8 hours typically.
HP makes excuses after excuses about this and is basically defrauding customers continuing to advertise 12 hours of life.
Then, a couple weeks back, I finished up some work on one of the machines at the end of the night. Closed the display and called it a day. The next day I opened up the machine to find a hairline crack from 2 corners of the machine's display (it was cold overnight, but it was inside a somewhat heated room - maybe cycled from 50 degrees to 72). After opening and closing the display a few times the entire display cracked and small chunks fell out from both originating sites.
HP will not honor the warranty for the display, the same as the battery.
I looked carefully at the display and the construction, and after listening to reviews I believe strongly they have a completely defective design on their hands. It originates from the machined metal construction of the machine, and a very, very thin more or less normal glass overlay on top of the LCD.
If there is any thermal stress or distortion in the top of the display, the screen will over-stress and basically explode. This is the same thing that happens to windows in houses that are poorly built and then settle, stressing the glass and causing it to "pop" in the corners, in a similar manner.
This totally and fully explains the hundreds if not thousands of similar reports of this occurring, and the customer pictures showing failure points especially near the hinges and about a third of the way up the side of the displays that show a "starburst" type of fracture and missing glass there. I have a nearly identical looking failure to the other reviewer here.
The stupid part about this is that they are not even using an "infinity edge" display, but did run glass out to within something like 1.5mm (maybe 2 thin fingernail widths) of the edge. That is basically one fingernail of machined aluminum, and one of a plastic/rubber inlay.
I bet if someone is willing to buy say 125 of these machines and put them through some basic QC and handling tests, maybe thermal cycles and light vibration (Normal stuff like that from riding in a laptop case inside a car or truck, or in a shipping box), we'll find that there is a substantial number of machines that have displays explode within a short period, and that new out of the box some machines have half the battery life of others. And maybe worst stuff too. Yeah, I've worked in QC/QA for 20 years. I know how to do this stuff. I also know when a company is being deceitful and not addressing problems that they created, and have seen every shade of grey of this over the years. Electronics are especially bad in this regard.
This is nearly certainly one of those somewhere in the middle cases where some bright MBA leading a team of engineers looked at the test results and initial feedback and decided to move forward with a faulty design, hoping it would somehow get better. Or more likely got his fat year end bonus for "successfully" launching the program, and then magically found another job somewhere in the next few months (if he/she had any brains at all)
The Wireless (wifi) range also sucks big time compared to most other laptops. Highly likely due to the aluminum construction and engineers who did not know what they were doing, or didn't care, or led by a management team that didn't care.
Or even worse, perhaps they figured they had a continuing revenue stream in replacing displays for the years to come for $400+ dollars a pop.
Shame on HP for building a product with defects, but I understand it happens when you are pushing the technology and are basically new to building "mac" quality machined frame laptops. And apparently can't figure out how to QC batteries. That is less forgivable.
It's despicable however, and nearly criminal (or maybe is, I have no idea, not a lawyer), that HP won't stand behind these laptops and make this right for customers.
I have had dozens of HP machines over the years with...Read more